Practical resource hub
Use WhatsApp for the conversation. Keep the business record somewhere dependable.
WhatsApp can be where customers discover you, ask questions and confirm details. LaunchBOS helps you turn important conversations into connected customers, quotations, payments and follow-ups so the business does not live only inside chat.
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Each focused guide is designed for a shorter reading session and links you to the next practical action.
Choose a focused guide
Get the answer without reading one enormous page.
Set up a professional WhatsApp Business profile
Give customers accurate, consistent information before they ask their first question, and make it obvious what your business does, when you reply, and what they should do next.
Read focused guideOrganise chats with labels and next actions
Use a small, consistent label system to keep enquiries, quotations, payments, fulfilment, and follow-ups visible without turning WhatsApp into the only place your business records live.
Read focused guideBuild a useful catalog and price flow
Present standard products and services clearly in WhatsApp, show prices honestly where they are genuinely fixed, and move variable work into a quotation instead of forcing every sale into chat.
Read focused guideWrite quick replies that still feel human
Use reusable WhatsApp replies to save time while still answering the customer’s actual question, protecting trust, and moving the conversation toward a clear next step.
Read focused guideConfirm orders and payments clearly
Turn WhatsApp agreement into a clear order, quotation, invoice, payment, and receipt flow so the customer and business share the same understanding of scope, timing, money, and delivery.
Read focused guideFollow up and broadcast responsibly
Use WhatsApp follow-ups and broadcasts when there is a legitimate customer reason, clear relevance, and sensible timing—without turning a useful business channel into repeated pressure or spam.
Read focused guideConversation → Record → Next action
Do not let the customer relationship disappear inside the inbox.
For many small businesses, WhatsApp is an important customer channel. It should not have to be the customer database, quotation system, payment record and reminder system at the same time. Keep the conversation in WhatsApp and move the business outcome into LaunchBOS when a real record or next action is needed.
Built for WhatsApp-led businesses
LaunchBOS does not currently provide a WhatsApp inbox or WhatsApp API automation. The current Workspace gives you a simple place to keep the business records and follow-up actions that should not be lost inside chat.
Open WorkspaceSave the customer
Move important customer details out of chat so quotations, invoices, payments and follow-ups can stay connected.
Add customerTurn the request into a quotation
When a customer is serious, create a clear quotation instead of relying on scattered price messages.
Create quotationRecord the payment
After you verify money received, record it against the business record so the balance stays visible.
Record paymentCreate the next follow-up
Keep the next customer action visible instead of depending on memory or scrolling through old chats.
Create follow-up